Tick the box
Or reply "yes" to our email. We check the council's list and Companies House and tell you what your company could be owed. Free.
For UK limited companies, LLPs and plcs
Or reply "yes" to our email. We check the council's list and Companies House and tell you what your company could be owed. Free.
We send a one-page authority, already filled in. That is the only thing we need from you.
We ask the council to repay the credit to your company and to copy us on its reply. The council checks your bank details with you directly.
The money goes to your company's account. When the council confirms it, we email one invoice: 10% if paid within 48 hours, otherwise 15% within 7 days.
You can claim this free yourself from the council. If you'd rather we did it, this is the whole price. We are not registered for VAT, so no VAT is added.
Of the amount actually refunded, per company per council. Nothing to pay if nothing is refunded. We never take money before a refund is confirmed.
Only from the council's own published list. We quote the list's name, date and line so you can check it yourself. These are some of the lists we use:
Yes. Contact the council's business rates team, quote the property and ask for the credit to be refunded. Many councils will do it on request. We exist for companies that would rather not chase it.
Only after the council confirms the refund. We email one invoice that day: 10% of the refund if you pay within 48 hours (capped at £2,333.33), or 15% within 7 days (capped at £3,500). On a £1,732.83 refund that is £173.28 or £259.92. Nothing is payable if nothing is refunded. We are not registered for VAT, so no VAT is added.
Usually an overpayment, a move out part-way through a year, a reduced rateable value or a backdated relief. In England the council must repay an overpayment if the ratepayer asks (regulation 9(4), Non-Domestic Rating (Collection and Enforcement) (Local Lists) Regulations 1989). Otherwise it can keep it as a credit against future rates.
No. The council pays your company's own bank account. We act only as your company's agent; we never take over the claim and never handle your bank details.
So we know as soon as the refund is confirmed and can send one invoice straight away, and so you don't have to chase anything. If the council writes only to you, please forward it.
Older credits can be harder to recover. In Scotland, repayments of rates paid in error generally have to be applied for within six years of the year paid. So it's best to ask soon.
No. We are an independent service operated by Rikard Radmussen, a UK sole trader.
Email is usually fastest. Tell us the company name and, if you have it, the council. We'll check the published list and come back to you.
Please don't send bank details. You give those to the council directly if a refund is due.